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three million people that take to the sky each day in the United States rely on airline systems that can go sideways fast.

IT outages keep disrupting air travel

A United Airlines "technology issue" halted several thousand flights a few weeks ago, adding another incident to a cascade of problems airlines and the national aviation system have seen in recent years. The airline resolved the outage within a few hours, implementing delays and cancellations to return operations to normal. As one expert put it: "The moment the airline doesn't have an IT system, they shut down the process."

This is not an isolated fluke. Southwest Airlines had one of the most significant technology meltdowns in recent aviation history three years ago, during Christmas, when crew scheduling software failed, stranding passengers and crew members across the country. Since then, the US has seen multiple Notice to Airmen outages affecting the federal computer system that sends alerts to pilots, along with the CrowdStrike software glitch described as the "largest IT outage in history." When airline tech breaks, travelers pay in delays and disruptions.

Gobbles Gobble's Take: Aviation technology failures are recurring, and when systems go down, flights stop. Source: CNN


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